I want to take this opportunity to express my gratitude for the compassionate, skilled care your entire staff at BluePearl in Midtown has provided and continues to provide for my beloved dog, Paz, who is diagnosed with lymphoma. Paz’s oncologist, Dr. Rocha, is a gifted, caring veterinarian who has the interpersonal skills to humanely communicate complex information in stressful circumstances. All the BluePearl technicians and receptionists are highly professional, as well as welcoming and compassionate; no question is considered insignificant or left unanswered.
I also want to commend the BluePearl emergency staff whom I met this past evening, December 5th; I was concerned about Paz and brought him to be checked out. As soon as I entered BluePearl, I was greeted by caring staff whose entire focus was to provide Paz with the best treatment. The ER vet, Dr. Laura Gibeon, was thorough, as well as compassionate, and for this I am eternally grateful. Dr. Gibeon encouraged me to ask questions and call if I had forgotten anything. Dr. Gibeon assured me she would convey the results of the visit to Dr. Rocha, to ensure Paz’s care was coordinated. Fortunately, Paz is feeling so much better today, and so am I. I know the road ahead is difficult; therefore, I am so grateful to have the BluePearl team sharing this difficult journey with my beloved Paz and me.
With my deepest appreciation for all you do, please know you truly make a difference in the lives of our beloved pets and the people who love them.