Dr. Baker has been very informative, steady and compassionate through the entire process of determining Daisy’s loss of sight in one eye and attempting to save sight in remaining good eye. Her obvious competence, honesty (about no guarantees with the laser retinal “stitching”) and genuine kindness makes a difficult process easier to absorb.
I’d also like to acknowledge the staff at BluePearl who take incoming calls and questions. I have been hugely impressed with the skill, knowledge and responsiveness on all the post-procedure calls I made (at all hours) asking for guidance in handling symptoms and care. I was not transferred to another person, but felt as though the person I spoke with was completely familiar with Daisy’s specific procedure and gave me great advice.