Emma, our six-year-old Shih Tzu, was diagnosed with IVDD (a disc disorder) in 2009. She responded to treatment by our local vet well but would have a painful back flareup yearly.
In September 2012 she wasn’t responding to her treatment. We then only had two options: surgery at BluePearl or the unthinkable. Ian and I have had Emma since we started dating and she is like our child. We could not imagine losing her but as a recent graduate and a full-time student back surgery was an expense we did not have the funds for. But we needed to do everything possible for our little Em.
We did our research after our vet recommended BluePearl. When we decided to make the two hour trip to BluePearl they got us in quickly and worked around our schedule. The staff was beyond helpful and friendly. They helped us by going above and beyond with figuring out financing via Care Credit and explained all the charges.
Once Emma went into surgery they called us before, during and after. They next day when we picked her up she was a new dog! We couldn’t be more happy with the service and care Emma received. I would highly recommend going to them for your surgical pet needs. We are so grateful we still have Emma in our lives to bring us love and laughter everyday. Thanks again BluePearl!!
Kaylyn & Ian M.