My dog Rocky broke two-thirds of a nail which exposed his vein and it would not stop bleeding. I called BluePearl and asked what I should do and they gave me instructions. They told me that, after following instructions, if the bleeding didn’t stop to come in to the hospital.
When I got to the hospital, I was immediately greeted and taken into a room to be seen by a tech. I believe his name was David and he was so gentle with Rocky and understanding of Rocky being afraid. After his check-up, he was taken up to see the doctor. Dr. Murphy told us his plan and asked if we agreed with the plan, answered all the questions I had, and really put me at ease. Rocky had to get his nail removed and a bandage put on. When I came back for a follow-up, the doctor was just as attentive to my questions and concerns.
I cannot thank Dr. Murphy and the staff enough. Rocky is practically my baby and he took care of him the way I would. Rocky is still experiencing some pain, but getting better everyday =).
Thank you so much BluePearl and staff!!