When your pet has an emergency, it can feel overwhelming. Knowing what to expect at the vet can ease your anxiety. At BluePearl Sandy Springs, our emergency medicine team makes sure your pet gets expert, compassionate care – starting from the moment you walk through the door.

An Associate walks through the hallway of the hospital led by an eager white and brown dog.

Step 1: Emergency check-in and triage.

As soon as you arrive, our team performs triage by gathering basic information and evaluating your pet’s condition. If it’s a life-threatening emergency, your pet will be taken in right away for stabilization.

Less critical cases will be seen in order of urgency – not arrival time – so we can prioritize pets who need care most urgently.

Step 2: Evaluation by a veterinarian.

Once your pet is stable, a veterinarian performs a full examination and may recommend:

  • Bloodwork or lab tests
  • X-rays or ultrasound
  • Pain relief
  • Monitoring or overnight hospitalization

We'll explain everything and get your consent before moving forward.

Step 3: Treatment and updates.

Throughout your pet’s stay, we’ll keep you informed about their condition and any treatment they need. If your pet needs to be hospitalized, we’ll discuss next steps and provide updates regularly. We want to make sure you’re never left in the dark and always know how your pet is doing.

Step 4: Discharge and follow-up care.

Once your pet is ready to go home, we’ll go over their discharge plan, including medications and any follow-up appointments. We’ll also make sure your primary care vet has access to all your pet’s treatment information and records so they can continue providing them with excellent care.

Helpful tips for emergency visits

  • Bring any medical records or current medications
  • Keep your pet safe and secure in the car
  • Call ahead if possible – it helps us prepare

A small black and white dog wears a blue inflatable e-collar while a veterinary Associate holds her gently.

What to expect during an emergency visit at BluePearl Sandy Springs — FAQ.

When you arrive at BluePearl Sandy Springs with your pet in an emergency situation, the process is designed to ensure your pet receives the best possible care promptly. Here’s what to expect:

·       Upon arrival, our team will perform an initial triage. This involves gathering basic information about your pet and evaluating their condition. If your pet is experiencing a life-threatening emergency, they will be taken in immediately for stabilization. For less critical cases, we prioritize treatment based on urgency rather than arrival time, ensuring that pets needing immediate care are seen first.

·       Once your pet is stabilized, a veterinarian will conduct a thorough examination. Depending on the findings, they may recommend:

    • Bloodwork or Lab Tests: To assess your pet’s health and identify any underlying issues.
    • Imaging: X-rays or ultrasounds to get a clearer picture of your pet’s condition.
    • Pain Relief: Immediate pain management to ensure your pet is comfortable.
    • Monitoring or Hospitalization: If necessary, your pet may require overnight observation.

·       We will explain all recommended procedures and obtain your consent before proceeding.

·       Throughout your pet’s stay, our team will keep you informed about their condition and any treatments being administered. If hospitalization is required, we will discuss the next steps and provide regular updates, ensuring you are never left in the dark about your pet’s health.

·       When your pet is ready to go home, we will review their discharge plan with you. This includes information on medications, any necessary follow-up appointments, and ensuring that your primary care veterinarian has access to all treatment records. This continuity of care is vital for your pet's ongoing health.

To facilitate a smooth emergency visit, consider bringing the following items:

  • Medical Records: Any relevant medical history or records can help our team provide the best care.
  • Current Medications: A list of your pet’s current medications can assist in avoiding any potential drug interactions.
  • Comfort Items: If possible, bring a favorite blanket or toy to help soothe your pet during their visit.

Ensure your pet is safe and secure in the car by using a pet seatbelt, carrier, or crate. This not only keeps them safe during transport but also minimizes stress and helps prevent any sudden movements that could exacerbate their condition.

If possible, yes! Calling ahead allows our team to prepare for your arrival, ensuring that we can provide prompt care as soon as you arrive. This can be especially helpful in urgent situations.

Staying informed during your pet's emergency visit is crucial for your peace of mind. Our team at BluePearl Sandy Springs is committed to keeping you updated on your pet’s condition and treatment plan, ensuring you feel supported and involved in their care every step of the way.

By understanding the emergency visit process and what to expect, you can help alleviate some of the stress associated with your pet's emergency situation. At BluePearl Sandy Springs, we are dedicated to providing expert, compassionate care for your furry family members.

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