Frequently Asked Questions
Emergency Care
Help, it’s an emergency – Do I need an appointment?

You do not need an appointment if you are coming to BluePearl due to an emergency. We do recommend you call ahead if possible so we can be better prepared for your arrival.

Specialty Referral Care
Why would my family veterinarian refer my pet to a BluePearl specialist for care?

Similar to people, pets may also require specialty medical care. For complex conditions, serious illnesses or life-threatening injuries, the best care for your pet may include specialized treatment from a veterinarian who is board certified in a specific area of medicine or surgery. Family veterinarians may recommend a visit to BluePearl if your pet is in need of additional medical tests, procedures or treatments that their hospital does not offer or if the test, procedure or treatment is best performed by a specialist.

Once your pet is in our care, the BluePearl medical team will continue to communicate regularly with your veterinarian to ensure he or she is kept apprised of your pet’s progress.

Do I need a referral to see a BluePearl veterinary specialist?

Our specialists work by referral. If you reach out to make an appointment with one of our specialty services directly, we will contact your family veterinarian to ensure we are working together to develop the best treatment plan for your pet.

What can I expect during my pet’s first visit?

Our medical team will review the information provided by you and your family veterinarian and conduct an initial assessment of your pet’s health. We will work with you to come up with a treatment plan – including cost estimates – before proceeding with any additional tests or procedures.

What do I need to bring with me to the appointment with a BluePearl specialist?

In most cases, we will have already been in contact with your family veterinarian, who will send us your pet’s medical records and X-rays. If you have additional medical information that will help us treat your pet, please bring it with you. Please arrive 15-20 minutes before your appointment to fill out any initial paperwork.

General Questions
How much does it cost to have my pet seen by a BluePearl veterinarian?

The cost of care varies from case to case. Upon arrival, you can expect a veterinarian to conduct an initial examination of your pet, for which there is a fee. The veterinarian will then take time to review with you the various treatment options available and estimated costs associated with each and answer any questions you may have. With this information, you and your family can make an informed choice about what’s best for your pet.

Do you offer spay/neuter services, general care or pet vaccinations?

BluePearl does not offer preventative pet care. As an emergency and specialty care referral center, we work directly with your family veterinarian as an extended member of your pet’s overall medical team.