Skyline Veterinary Specialists & Emergency
Matthews, NC
Emergency Medicine

24/7 Emergency and Specialty

Pet emergency medicine by BluePearl.

Pet emergencies can be scary – we’re here to help you handle them.

We understand that seeing your pet sick, hurt or in distress can be stressful – especially if you don’t know what’s wrong. Fortunately, our experienced ER clinicians are prepared to take action and help.

A vet specialist holds a small grey puppy wearing a cone on an exam table.

Common pet emergencies.

A BluePearl anesthesiology and pain management vet prepares to fix an anesthetic facemask on a yellow lab while a vet tech helps hold the dog on the exam table.

Acting quickly in an emergency may save your pet’s life.

If your pet is experiencing an emergency, you’ll have an entire veterinary team helping them so you can get back to what matters most – spending precious moments together.

  • Accidents, injuries and trauma (hit-by-car, animal attacks, etc.)
  • Bleeding 
  • Bloat (gastric dilatation volvulus, or GDV)
  • Collapse or unresponsiveness
  • Complications from chronic diseases 
  • Difficulty breathing 
  • Straining to urinate
  • Ingestion of medications, poisons or objects 
  • Seizures
  • Vomiting and diarrhea

Our emergency team.

Experience makes all the difference. 

Our emergency team is made up of veterinarians, vet technicians and assistants, and support staff with rigorous training and experience in specialty medicine. The team works hand in hand to provide the comprehensive, compassionate care your pet needs and deserves. Because we’re a multidisciplinary hospital, the team can consult the expertise of other specialty departments, too.

Natalie Allers


Emergency Medicine
On the job

Dr. Natalie Allers initially worked in a large non-profit practice in the UK, which she found highly rewarding both personally and professionally. She then moved to a mixed general practice and specialty hospital, where her love for veterinary emergency and critical care blossomed.

  • Member of the Royal College of Veterinary Surgeons
  • Certificate Advanced Veterinary Practitioner, Royal Veterinary College, University of London, England
  • Bachelor of Veterinary Medicine, Royal Veterinary College, University of London, England
Off duty

Dr. Allers moved to the US from England with her wonderful husband in 2020. Their family has grown to now include two perfect kitties, Peach and Wolfie. Despite the distance, family remains as important as ever, and Dr. Allers spends as much time as she can traveling to England to spend time with her loved ones.

Jennifer DeLong


Emergency Medicine
  • Doctor of Veterinary Medicine, Auburn University, AL
Off duty

When she’s not working, Dr. DeLong enjoys going to National Parks, bird watching and spending time with dogs, cats and leopard geckos.

Katie Grzyb


Emergency Medicine
On the job

Dr. Katie Grzyb has honed her skills in diagnosing and treating both acute and chronic medical conditions to become the medical director of our South Charlotte hospital. Her special interests include critical care and stabilization, soft tissue surgery and the human-animal bond.

  • Internship, Small Animal Medicine & Surgery, University of Illinois, Urbana-Champaign
  • Clinical Rotation, University of Illinois, Urbana-Champaign
  • Doctor of Veterinary Medicine, Ross University, St. Kitts & Nevis, West Indies
Off duty

Originally from Rhode Island, Dr. Grzyb enjoys laughing with family and friends, spending time near the ocean and serenading others with her karaoke skills. She also considers herself quite a foodie. Her greatest joy is spoiling her high-maintenance tortoiseshell feline, Ruby Sassafrass (Queen of the Household).

Jordan Morris


Emergency Medicine
On the job

Dr. Jordan Morris loves that she can help her community through emergency medicine. Her main areas of interest as an ER doctor include soft tissue surgery, wound management and fostering the human-animal bond.

  • Doctor of Veterinary Medicine, University of Florida, Gainesville
Off duty

In her free time, Dr. Morris enjoys spending quality time with her golden retriever, Olive, her family, and her friends. She also enjoys hiking, yoga, wakeboarding, singing, theater and traveling the world.

Tripp Oliphant


Emergency Medicine
On the job

Dr. Tripp Oliphant is passionate about emergency medicine and has a particular interest in small animal theriogenology. He is dedicated to providing exceptional care to his patients using evidence-based medicine and by prioritizing patient care on a case-by-case basis. He values the human-animal bond and strives to maintain this connection throughout his practice.

  • Doctor of Veterinary Medicine, Virginia Polytechnic Institute and State University, Blacksburg
  • Bachelor of Science, Animal Sciences, North Carolina State University, Raleigh

What to expect.

We know an unexpected trip to the emergency pet hospital can be stressful, and we want you to be prepared so you have one less thing to worry about. Our entire BluePearl team will be with you every step of the way.

Before your visit

  • If possible, call us before arriving so we can discuss your pet’s condition, help you with directions and prepare our team.
  • Collect your pet’s medical records, current medication or any historical information.
  • If your pet has eaten something potentially toxic, bring the substance with you if it’s safe to do so.

During your visit

  • When you arrive, let us know if you need help bringing your pet in from the car, and we’ll be ready to assist you.
  • Our team will perform an initial triage exam on your pet to assess their condition.
  • To stabilize your pet, we may need to administer IV fluids, pain medications, oxygen therapy and sometimes blood or plasma transfusions.
  • Before you leave, you’ll receive discharge instructions and a list of any recommended medications.

After your visit

  • We’ll let your family veterinarian know about your pet’s condition and the treatment they receive at BluePearl. This communication is key in the ongoing management of your pet’s care.
  • You know your pet better than anyone, and you play a crucial role in any follow-up treatment necessary. If you have any concerns about providing care at home (such as giving medication or monitoring your pet’s symptoms), let us know – we’re here for you.