BluePearl Pet Hospital
Stone Oak
San Antonio, TX
Emergency Medicine

After-Hours Emergency and Specialty
ER Open:
Fri 8 am-Tue 8 am
Sat-Mon: 24 hrs
Tue-Thu: Please call ahead
By appointment

Pet emergency medicine by BluePearl.

Pet emergencies can be scary – we’re here to help you handle them.

We understand that seeing your pet sick, hurt or in distress can be stressful – especially if you don’t know what’s wrong. Fortunately, our experienced ER clinicians are prepared to take action and help.

A vet specialist holds a small grey puppy wearing a cone on an exam table.

Common pet emergencies.

A BluePearl anesthesiology and pain management vet prepares to fix an anesthetic facemask on a yellow lab while a vet tech helps hold the dog on the exam table.

Acting quickly in an emergency may save your pet’s life.

If your pet is experiencing an emergency, you’ll have an entire veterinary team helping them so you can get back to what matters most – spending precious moments together.

  • Accidents, injuries and trauma (hit-by-car, animal attacks, etc.)
  • Bleeding 
  • Bloat (gastric dilatation volvulus, or GDV)
  • Collapse or unresponsiveness
  • Complications from chronic diseases 
  • Difficulty breathing 
  • Straining to urinate
  • Ingestion of medications, poisons or objects 
  • Seizures
  • Vomiting and diarrhea

Our emergency team.

Experience makes all the difference. 

Our emergency team is made up of veterinarians, vet technicians and assistants, and support staff with rigorous training and experience in specialty medicine. The team works hand in hand to provide the comprehensive, compassionate care your pet needs and deserves. Because we’re a multidisciplinary hospital, the team can consult the expertise of other specialty departments, too.

Katelyn Hickman


Emergency Medicine
On the job

Dr. Katelyn Hickman is part of our emergency medicine training program for clinicians. She is dedicated to providing excellent medical care for patients in an emergency setting. Her interests include stabilizing and managing trauma patients, as well as ophthalmology and neurology.

  • Doctor of Veterinary Medicine, Oklahoma State University, Stillwater
  • Bachelor of Science, Agricultural Science and Natural Resources, Oklahoma State University, Stillwater
Off duty

Dr. Hickman enjoys kayaking, pyrography and hiking with her dog, Miss Lemon Drop.

Amanda Marie Marin


Emergency Medicine
On the job

Dr. Amanda Marin enjoys all that emergency medicine has to offer with a special interest in wound management and client education.

  • Clinical Rotation, Michigan State University, East Lansing
  • Doctor of Veterinary Medicine, Ross University, St. Kitts & Nevis, West Indies
  • Bachelor of Science, Animal Science, Texas A&M University, College Station
Off duty

Away from work, Dr. Marin enjoys weight lifting and outdoor activities such as kayaking and hiking. She has a cat named Norman.

Nicole Palermo


Emergency Medicine
On the job

Dr. Nicole Palermo is interested in all emergency conditions and procedures, including lacerations and minor wound care, blunt trauma stabilization, anaphylaxis, effusive conditions (pericardial, pleural, peritoneal), urethral obstructions, and diabetic ketoacidosis (DKA).

  • Clinical Rotation, Louisiana State University, Baton Rouge
  • Doctor of Veterinary Medicine, Ross University, St. Kitts & Nevis, West Indies
  • Bachelor of Science, Biology, Hobart and William Smith Colleges, Geneva, NY
Off duty

Dr. Palermo is married and has two lovely daughters and two wonderful dogs. She enjoys outings with family, exploring the outdoors, beach vacations, music, movies, soccer, and other sporting events.

Skye Sutphin


Emergency Medicine
  • Doctor of Veterinary Medicine, University of Arizona, Tucson
  • Bachelor of Science, Biology, University of Montana Western, Dillon

What to expect.

We know an unexpected trip to the emergency pet hospital can be stressful, and we want you to be prepared so you have one less thing to worry about. Our entire BluePearl team will be with you every step of the way.

Before your visit

  • If possible, call us before arriving so we can discuss your pet’s condition, help you with directions and prepare our team.
  • Collect your pet’s medical records, current medication or any historical information.
  • If your pet has eaten something potentially toxic, bring the substance with you if it’s safe to do so.

During your visit

  • When you arrive, let us know if you need help bringing your pet in from the car, and we’ll be ready to assist you.
  • Our team will perform an initial triage exam on your pet to assess their condition.
  • To stabilize your pet, we may need to administer IV fluids, pain medications, oxygen therapy and sometimes blood or plasma transfusions.
  • Before you leave, you’ll receive discharge instructions and a list of any recommended medications.

After your visit

  • We’ll let your family veterinarian know about your pet’s condition and the treatment they receive at BluePearl. This communication is key in the ongoing management of your pet’s care.
  • You know your pet better than anyone, and you play a crucial role in any follow-up treatment necessary. If you have any concerns about providing care at home (such as giving medication or monitoring your pet’s symptoms), let us know – we’re here for you.